User Policy
Privacy Policy
We always maintain a safe & secured service experience
Required Information
When you contact JPEG to Vector Conversion Australia for any service, you have to provide information to allow us to respond to you. This is needed to work on your project. You might be concerned about the data and images you provide to us. This privacy policy page will clarify everything about how we protect your privacy.
Why We Collect Your Information?
We do not collect information directly related to the project. It is mandatory to-
- Respond to your enquiry
- Prepare a quotation
- Understand your vector conversion requirements
- Process an order
- Communicate with you about a project
- Deliver requested files
- Handle revision requests
- Provide customer support
Privacy Of Uploaded Files
Uploading a file is an important part of requesting a vector conversion service.
Files you submit may contain commercially valuable designs, logos, branding, product artwork, and other confidential material.
We use submitted artwork for the project completion purpose. You should only upload artwork that you are authorised to provide for processing. We mainatian proper privacy of the uploaded file. No third party can access it.
Communication With You
If you contact us, we use the contact information you provide to respond to your enquiry. It is needed to communicate about your project. Project-related communication include:
- Quote discussions
- Questions about submitted files
- Order information
- File delivery
- Revision requests
If you provide incorrect contact information, we won’t be unable to respond or complete the requested service.
Third-Party Services
Some website functions depend on services operated by other organisations.
For example, a hosting provider, communication platform, analytics service, payment service, and other technical providers process some information when you interact with the relevant feature.
These organisations may have their specific privacy policies. We recommend reviewing its privacy information before providing additional personal information.
Keeping Information Secure
We take reasonable steps to protect information from unauthorised access, misuse, loss, interference, alteration, and disclosure. Security steps include appropriate access controls, technical protections, secure systems, and operational procedures.
You should avoid sending passwords, payment credentials, government identification numbers, and other highly sensitive information through a project unless it is specifically required.
Deleting Information
You have the right to ask us to delete your personal information available to us. A deletion request does not mean that every record can be removed immediately. Some information needs to be kept for legal, accounting, and security purposes.
Privacy Concerns
Do you have any specific concerns about your privacy? You can discuss that through the contact page. When making a privacy request, you need to provide enough information for us to understand what you are asking about.
We could request additional information if necessary to verify your identity.
Nothing in this Privacy Policy is intended to reduce any privacy right of our clients. So, you can feel safe and secure while getting any of our services.